John van der Linden: 'After our rapid growth, we thought it would be wise to take a critical look at our processes, organization and ICT. But we did not want months of analysis, we wanted to take clear steps. I heard about the BusinessITScan, and then used the free sneak preview with the management. That gave a good first insight into where we are, and to start a conversation together'.
'We then used the full BusinessITScan with 10 colleagues. They automatically received an invitation out of the tool, to answer role-dependent questions on the internet. This gave us a quick insight into the satisfaction of our Management and our users with IT, the importance of IT for our organization, many facts and opinions, and areas for improvement in our processes and information systems. With the real time dashboard and advisory report, we directly had an overview of our priorities and clear recommendations. This resulted in a better mutual understanding of the relevant themes.’