"With our IT team we continuously work at delivering the best IT services for our colleagues: our internal client. Within a very short time frame the BusinessITScan® provided us with organisation wide insights in IT satisfaction and points for improvement for Business and IT. These will be picked up with colleagues of various departments, also for budget creation for 2021. By doing so, we take good steps in our Business/IT Alignment and digital transformation."
"The six IT success factors in the BusinessITScan® gave complete and supplementary 360-degree insight into the IT satisfaction and the collaboration between Business and IT in EMEA. Our internal IT clients and IT staff made useful proposals to improve productivity and innovation. As a result, our vision, strategy and approach set in 2018, “IT is more than technology” has further been strengthened. 'We like to move IT'!"
"It was my objective to collect (critical) feedback of our internal customers of IT. The tool generated a dashboard and detailed report with recommendations, based on their inputs. It was very powerful to collect so many insights in such a short time frame!"
"The BusinessITScan® gave us clear strategic directions and practical feedback from our colleagues. As a result, we have implemented various improvements in the meanwhile."
"With 38 colleagues of our stores and various departments of our central organization, we used the BusinessITScan®. The realtime dashboard and report with recommendations provided us with clear insights in the IT satisfaction and the points for improvement, within a very short timeframe."
"After our rapid growth, we found it the right moment to take a critical look at our organization, processes and ICT. We didn't want an analysis of months, we wanted to take make clear improvements. The BusinessITScan® of IT's Teamwork gave us quick insight into the IT satisfaction and improvement points for our processes and ICT. We are on track!"
"With the BusinessITScan® we collected easy and direct insights in topics considered relevant by 'the business' and the IT department. The results were quick and easy to link back so that, among other things, the IT strategy definition process proceeded more easily and with more buy-in."